CONNX Training FAQs

Frequently Asked Questions

This page contains answers to common questions handled by our sales and support staff. If you have questions that are not addressed here, please contact your CONNX Sales Representative.

What is CONNX Classroom Training?

We want you to understand and take advantage of all of the CONNX features- to get the most of your investment. The Classroom Training provided by our company is a step-by-step review of the features and capabilities of CONNX.

Why do I need Classroom Training?

Classroom Training is not a requirement for purchasing CONNX, it is an option that is available to you. Classroom Training is made available to you so you and your entire team can have a complete understanding of where and how CONNX can contribute to your organization's projects.

What Training Sessions are Available?

Each session is customizable to your organization's specific objectives, interests, and intended use of CONNX. Currently, there are several sessions with suggested agendas available. Refer to the list of Available Sessions for information.

Why do we need a proposal/agreement?

The proposal/agreement serves two purposes. The first is to define what you would like to accomplish during the Classroom Training. Identifying what you would like accomplished in the proposal/agreement helps us to ensure that the Consultant conducting the training is well prepared. The second purpose is to provide you with the costs and intended payment arrangements. This also helps both you and our team to understand the respective expectations of the training ahead of time.

How long does it take?

Depending on what you would like accomplished during the Classroom Training, We have prepared 3-day and 5-day classes made-up of several full and half day sessions. Review your objectives with your CONNX Sales Representative and they can help determine which sessions and how many days will be appropriate for your needs.

Are there products used with CONNX that you could help us understand?

Absolutely, we can demonstrate and discuss how other products can be used with CONNX. In the past, we have discussed and demonstrated using CONNX with Microsoft Access, Visual Basic, Crystal Reports, Cognos Impromptu, and others. It is recommended that the personnel attending the training be power users or at least have a fundamental understanding of the products. The training will focus on how to use CONNX with these products rather than general product training. We can also provide an understanding of how CONNX can be utilized in your Internet technologies, data integration, data warehousing, and reporting solutions.

How are the training schedules organized?

The training schedule is determined by you and the number and type of training sessions needed. The topics for each session can be generalized discussions for a basic understanding or expert demonstrations depending on your preferences, the audience, and available time. The amount of time allocated to each session can be determined and adjusted by you and your trainer both prior to and during the Classroom Training.

Who should attend the training?

Classroom Training sessions can be oriented towards technical experts with a thorough understanding of the technologies in place or to power users who better relate to the business issues that CONNX can help address. When you discuss Classroom Training with your CONNX Sales Representative let them know your preferences.

What time does the training start each day?

Typically, each day begins between 8:30 and 9:30 AM, but we suggest starting times that conform to your organization's normal working hours.

What are the qualifications of the trainer?

We feel that the best training and insight in how to utilize CONNX is from our Senior Consultants. As they have experience in developing technical solutions in environments just like yours, they can relate to the issues with which you are faced. Their practical, hands on experience using CONNX means you benefit from real-life wisdom.

How much does it cost?

The cost for Classroom CONNX Training is an hourly-rate basis, plus the typical expenses such as travel time, transportation, lodging and meals associated with travel to your site. The hourly rate model provides you with the greatest flexibility and best value for your investment. Rather than structuring training around a rigid schedule and charging fees by session, number of days, or the number of attendees, the hourly rate provides you with a means for customizing the training and use of the consultant's expert knowledge of CONNX. Contact your CONNX Sales Representative to determine the costs for your preferred training program.

How do I pay for the training?

We will invoice you for the agreed upon costs associated with the session(s) following the Classroom Training. Let your CONNX Sales Representative know if there are purchase order numbers or billing references that should be included on the invoice to expedite the payment process.

What equipment or facilities do we need to conduct the training?

The equipment and facilities will vary depending on the session and the number of attendees that will be attending each session. We prefer to conduct the Classroom Training in a setting that your organization has found successful in the past. For some organizations, that may be a formal classroom setting, for others an informal office-to-office setting.

What do I get to keep from the training?

During the training sessions, sample applications, demonstrations, and presentations will be provided prior to and during the on-site visit. We will also review the other information and resources available to you and your organization.

Are we required to have CONNX installed prior to training?

No. Our consultants will come prepared with the latest release of CONNX, ready to be installed. This installation process is usually the first step during the on-site visit. Even if you have CONNX installed, our consultant will evaluate your installation to make sure that it is optimized, and that you are running the most recent version.

Does you offer anything beyond Classroom Training?

Absolutely. Professional consultants are available including Project Managers, Software Engineers, Database Analysts, and Technical Writers. Strategically, we can assist you in determining how to leverage your current technical infrastructure investments. Tactically, our software professionals can assist you in getting projects done on time and within budget.

We have an unusual network infrastructure. What does CONNX Require?

Before the consultant comes on-site, you should make sure that your system meets the minimum requirements outlined in the CONNX User Reference Guide. The minimum requirements include: Network Requirements:

CONNX requires a TCP/IP or DECNet network connectionbetween the client PC and the VMS Server

Client PC Requirements:

Minimum:

Windows 3.1 or Windows for Workgroups 3.11 for TCP/IP: Any Winsock TCP/IP software for DECNet: Pathworks 4.0 or greater
386/16 with 4 megabytes of memory. 25 megabytes of free hard drive space.

Recommended:

Windows 95, Windows 98, or Windows NT 4 with SP3 or greater
For TCP/IP: Microsoft TCP/IP
For DECNet: Pathworks 7 or greater
Pentium 90 with 32 megabytes of memory.
50 megabytes of free hard drive space

VMS Server Requirements: